Contact Shy.
Questions, support, or partnership inquiries — we're here to help.
General Support
Bug reports, feedback & inquiries
For app issues, feedback, feature requests, or any general questions about Shy.
shysupport@theshyapp.com →Business & Partnerships
Property managers & venue operators
Interested in bringing Shy to your property or venue? Let's talk about our pilot program.
shysupport@theshyapp.com →Account Deletion
You can delete your Shy account and all associated data at any time.
How to Delete Your Account
Open Shy → Settings → Account Settings → Delete Account. Immediate and permanent.
Email shysupport@theshyapp.com with subject "Account Deletion Request" and your account email.
Data Removed Upon Deletion
Account deletion is permanent and cannot be undone. Email requests are processed within 7 business days. Some data may be retained for up to 30 days for legal compliance, after which it is permanently erased.
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